XCELSIOR HOTEL & SPA

My friend and I stayed at this hotel during Christmas 2024 for three nights. Initially, we were inclined to book other time-tested options in Shillong since we are originally from the city. However, a local friend recommended this new hotel, and I must say, there are no huge regrets. The hotel is situated in the heart of Shillong, and PB is less than 100 meters away, making it somewhat noisy. However, it has new and clean rooms and a fantastic WI-FI. We must compliment the lady at the reception, Moushumi Dhar, who goes out of her way to help. There is some room for improvement for the other staff members. I cannot comment much about the food served in the hotel except that I ordered a sandwich once, and it was just okay in taste and appearance. I will, however, recommend this hotel to anyone visiting the city and whenever I visit Shillong the next time, I will stay here.

Excellent location, very neat and clean and warm, friendly staff.

Hotel is located at best possible location with nice interior.

Staff were cordial Location at city center